Privacy Policy

All information provided by you to CoffeeTec is private and confidential. Your information will not be shared, sold, exchanged, leased or given to any third party not connected to the delivery of your coffee & or products. Your email address will be used to notify you of CoffeeTec related news and information, including special offers and new product information. You can remove yourself from this option any time.

CoffeeTec does not store any credit card information. All credit card processing is securely conducted via SecurePay using the financial industry’s Secure Socket Layer (SSL) standards.

Email Submission

All email addresses submitted to the web site CoffeeTec , will not be shared, sold, exchanged, leased or given to any third party not connected to the delivery of &/or the supply of goods and/or services of CoffeeTec .

This site however may use cookies, these are used solely to improve the quality of the web site for all our guests &/or clients. THESE ARE NOT USED to track your online surfing habits and/or track web sites that you visit on the World Wide Web. Any information obtained via &/or with the use of such cookies, will remain confidential and will never be shared, sold, traded and/or leased to a Third Party.

Online Purchasing

Personal information gathered whilst in the process of conducting an online purchase will be used only for Credit Card authorisation purposes. This information will be shared with our Payment Processing Authority in the context of purchasing Merchandise and/or Products.

CoffeeTec is committed to complying with the Privacy Amendment (Private Sector Act 2000) (“the Act”) which commenced in December 2001 and the provisions of all applicable legislation. The Privacy Policy may be amended from time to time.

What does personal information mean?

Any information about you that identifies you, or by which your identity can be determined.

How do we use personal information?

We will only use your email address if you send us a message or have subscribed to our mailing list. Your email address will only be used for the purpose for which you have provided it, and will not be added to our mailing list or used for any other purpose without your consent.

Do we disclose your personal information to anyone?

CoffeeTec may disclose your personal information in certain circumstances. Where authorised by law, we may disclose your personal information to a court or to the Australian Taxation Office following a direction issued under taxation laws. Your consent to the disclosure of your personal information may be given explicitly such as in writing or verbally.

We rely on the personal information we hold about you to effectively conduct our business. For this reason, it is important that the information collected is accurate, complete and up to date.

You can contact us at any time to update your personal information.

Is personal information secure?

Personal information is mainly held in secure electronic data bases. Reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure are taken. We understand you may have concerns about the security of personal information collected about you from email inquiries.

Where no longer required, your personal information is deleted from our systems.

Data security

There are inherent risks in transmitting information across the internet and we do not have the ability to control the security of information collected and stored on third party platforms. In relation to our own servers, we take all reasonable steps to manage data stored on our servers to ensure data security.

Can I have access to the personal information CoffeeTec holds about me?

You may request access to personal information held. All requests for information will be handled as quickly as possible.

Can my request for access to personal information be denied?

CoffeeTec is not always required to provide you with access. We may refuse access to personal information in a number of circumstances where the information may relate to existing or anticipated legal proceedings with you, where denying access is required or authorised by law, or where the request is regarded as vexatious or frivolous.