Damaged or Incorrect Items
We kindly ask that you inspect your order upon delivery. If your item is defective, damaged, or you received the wrong product, please contact us right away so we can resolve the issue as quickly as possible.
Non-Returnable Items
Please note that some items are not eligible for return. These include:
- Perishable goods (such as coffee, food items, or plants)
- Sale items
- Gift cards
We appreciate your understanding on these exceptions.
Refunds
Once we receive and inspect your returned item, we will notify you of the outcome. If your return is approved, a refund will be processed automatically to your original payment method. Please be aware that it may take some time for your bank or credit card provider to process and post the refund to your account.